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Event 

Event Title:
Developing a Payment-in-full Policy
Event Date:
Mar 25, 10  1:00 pm CT - 2:00 pm CT
Event Type:
NFDA Teleconferences -
Category:
Business Management

Description

(1 CE hour)

What's in it for YOU?

In just one hour, learn how you can reduce unpaid accounts and improve cash flow while discussing payment options with sensitivity.

  1. Establish a payment-in-full policy with a goal of 100% payment.
  2. Better understand and work with families who don’t, can’t, or won’t pay.
  3. Use strategies that will successfully collect unpaid accounts.

Meet your presenter:  Curtis Rostad, CAE, CFSP, is a licensed funeral director and embalmer with more than 30 years’ experience as an employee, manager, and funeral home owner. He has authored more than 50 articles for funeral service publications, as well as numerous training manuals, and is a popular nationally known speaker on various aspects of funeral service.  Curt currently serves as executive director of the Indiana Funeral Directors Association.

Teleconference Registration Fees

NFDA MEMBER 1st Registrant (includes CE)          $ 89
Additional Member Registrants requiring CE        $ 60

NONMEMBER 1ST Registrant (includes CE)            $149
Additional NM Registrants requiring CE                 $105

Event Type

Event Type:
NFDA Teleconferences

Description

Note: All times listed are Central Time.

State CE approval varies; some state do not approve any distance learning courses for CE or courses that are business-related. APFSP approves all NFDA courses. For details, click here.

1.    How do I participate in an NFDA Teleconference?

All you need is a telephone - although a speakerphone is recommended for the best sound quality and so that other staff may participate.

NFDA Teleconferences are led by the experts you want to hear from in funeral service, and provide the opportunity for you to ask questions during the event. A few teleconferences each year may be free informational offerings that do not confer CE. Teleconferences are usually scheduled 1-2 p.m. CST or 1-3 p.m. CST.

  1. A First Registration entitles your firm to a single phone connection and CE for the registrant only for CE events. You must have an email address to register (contact NFDA at 1-800-228-6332 if you have a question). There is a separate fee for each additional participant requesting CE.
  2. Instructions are made available via email after your registration is processed. Save the email and follow the instructions the day of the event.

    Instructions include:
    • your dial-in number and passcode
    • one master event handout for you to download and print
    • attendance verification form (CE Sign-in Sheet)
    • evaluation

      The first registrant has permission to make handout copies for the number of additional participants participating in one room.
  3. On the day of the event simply follow dial in instructions to join the speaker and your colleagues.

It is the individual participant's responsibility before registering for any NFDA course or event to verify that it is currently approved for CE in the state in which the individual is licensed.

2.    What happens during a teleconference?

Once you have called in and entered your passcode in response to the operator's cues, you will be welcomed into the teleconference to listen to the presentation via your phone. Audience lines are muted during the presentation. For most live teleconferences, when the speaker invites audience questions, lines will be opened and you will be given simple instructions to participate. Some non-CE teleconferences are for informational purposes only.

Click here for answers to frequently asked questions about NFDA Distance Learning.