July 1997
Features
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Ethics: An Old World, A New Challenge
Ethics impacts our lives every day in many different ways. by Edith C. Churchman -
Business Ethics—A Delicate Balance
The balance between a consumer's right to know something with their need to know everything is often difficult. by Daniel M. Isard -
Ethics Goes Beyond Self Interest
In the long run, the wishes of a well-served family is our best interest. by Robert Ninker -
Is That Price Ethical?
Funeral directors must be prepared to address the price issue. by David W. Walkinshaw -
Consumer Bill of Rights
Preneed is here to stay and consumers have the right to know their options. by Bruce Overton -
Confidentiality and the Funeral Director
Protecting a family's confidentiality is one of the most important principles of ethical conduct in funeral service. by Ralph L. Klicker, Ph.D. -
Technology and Ethics
The widespread use of technology and the Internet has stirred up ethical debate. by Stephen J. Horvath -
Undertaker's Oath
A document pasted to an antique hearse promotes values. by Mary E. Rizzo -
Rethinking Funeral Service Responding to Retail Casket Sellers
With the rise of third-party marketers, funeral directors must realize a funeral is much more than a casket. by Connie Smith -
Managing Multiple Locations Maximizes Your Time and Effectiveness
The challenges of operating multiple funeral firms can often be like a juggling act. by Rick Myers -
What Should We Do With the Dead? The Ethic of Reverence For the Dead
Ethical practice in funeral service centers around showing respect for teh dead. by Todd W. Van Beck -
Maryland's Death Care Industry Regulation
Maryland responds to legislation in the state's cemetery and funeral industry. by Edward M. Ranier -
Rosemary for Remembrance Rediscovers a Lost Tradition
The herb rosemary finds its way into memorialization. by Judith Cheney -
International Cremation Statistics
Countries with highest and lowest cremation rates. by Howard C. Raether
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Executive Director, 1996 Annual Report - Washington Wire
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